Customer service - English and Polish languages

DME Czech Republic s.r.o.

Job description:

• Complete customer care for one or more countries
• Order processing/confirmation, invoicing
• Planning and arranging transport to the end customer
• monitoring of receivables, handling of complaints
• Direct marketing
• 100% work from home within the Czech Republic

Required:

• English, Polish language at min. B2
• Professional communication with customers with result orientation
• Ability to build and develop relationships with customers
• Experience in customer service, call centre an advantage

We offer:

• Pleasant, informal working environment in a team of young people
• Personal approach to each team member
• Possibility to work permanently from home after initial training
• Compensation for expenses (commuting) during initial training
• 25 vacation days
• CZK 14,400 per year pension contribution
• CZK 8,400 per year contribution to culture, sports
• Lump sum meal allowance
• IT equipment

Please, send your CV in Czech and English version!