About the job The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Responsibilities:

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Create quotes and orders in SAP
• Work with internal departments to meet customer's needs
• Solve customer claims
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience preferably in customer, service, call center
• German and English both min. B2
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

We offer:

• Competitive renumeration and motivational bonus scheme
• Pension scheme allowances and Sodexo benefit card
• Possitility to work from home fulltime
• Modern office and international friendly atmosphere
• Compensation of costs for commuting to the office during training period